The Jet Warranty that backs you.

Buying a spa pool is a big investment, and we want to help protect your investment. We are committed to providing quality spa pools, backed by market-leading warranties, and 7-day customer support.

Jet Spas have repair agents in all of New Zealand’s cities and can service anywhere in New Zealand – well, maybe not Stewart Island yet, but we’re working on it!

Most companies will provide you with a 2-year warranty on your heater and control pad, and then charge you through the roof if the electronics need to be replaced.

With years of experience selling spas, we understand that you need better support than that, and we back our quality heater and WiFi compatible controllers with our 5-year Jet Warranty.

But at the end of the day, it’s not just about the strength of the warranties.

It’s about doing everything we can in the first place to avoid a warranty being needed.

That is why we choose the most durable materials possible for our spa pools. We use North American Lucite Acrylic and back our scratch-resistant acrylic with a strong 5-year warranty. 

Your spa pool is encased in long-lasting, maintenance-free composite panels to stand the test of time and New Zealand’s wildest weather. We don’t use cedar for the exterior of your spa, meaning you don’t need to oil your spa pool every three months (yes, really) or lose insulation due to warping.

Our jets are built to stand the test of time, being made by the world’s largest spa jet manufacturer. With less corrosion, and technology designed to give a better massage, Jet’s jets are supported with a full 5-year replacement warranty.

Plenty to love

In short, your spa pool warranty includes:

Year Structural
Year Heater & Controller
Year Acrylic
Year Jets
Year Parts

Jet is here to help!

Parts are readily available in New Zealand, and we have service agents covering the country.