There are many questions you might have about buying a spa pool online. We’ve heard just about all of them, so below are some of our most common questions. Don’t see yours here? Just reach out to us directly, we would be happy to help. 

We are the only online-only spa pool retailer in NZ. No warehouse, no showroom, no overheads. 

With these savings, we have invested in some of the best in market North American acrylic, excellent insulation, and jets made from the world’s largest jet manufacturer. All of this while still offering some of NZ’s best prices and warranties.

In a word, superior. We offer some of NZ’s best spa pool warranties. The warranty includes 10-year structural, 5-year heater & controller, 5-year acrylic, 5-year jets, and 2-year parts. 

View Warranty >

Jet Spas is a New Zealand owned and operated company, with team members based around New Zealand and service technicians around the country.

We offer nationwide delivery into place throughout New Zealand. 

Delivery costs vary from region to region. To get an estimate of how much your delivery will cost, add the product to your cart then select your delivery region. Alternatively, contact us for an estimate.

Jet Spas are assembled in China using premium materials from North America and around the globe. The heaters and pumps are derived from the world’s largest spa pump manufacturer. These are the same pumps used in 90% of New Zealand spa pools.

Stainless steel jets are sourced from The United State’s leading jet manufacturer and are the main jets used in many spa pools in New Zealand. For the interior, we use North American Acrylic.

Each Jet Spa includes four layers of insulation:

  • High-Density Foam around the shell
  • Thick bubble Foil Insulation around the Cabinet
  • Foam insulated base
  • Lockable Hard Cover

Every spa pool includes a complementary lockable hardcover, steps, chlorine shock treatment, filter cartridge cleaner, and congratulations gift.

Any more questions?

Reach out to our friendly spa pool & swim spa experts


Customer feedback

Thunderbolt spa pool

More to love

All our spas include

Better prices, better warranties

As NZ’s only true online-exclusive spa pool retailer, we can offer competitive pricing, superior products, and market-leading warranties.

Our standard is far from standard

Every spa pool is built with premium materials including North American acrylic, CD OZone water filtration, strong insulation, and superior jets.

We celebrate you

We are NZ’s only spa pool retailer that includes congratulations gifts with every spa pool purchase. Cheers to celebrating you!

The complete package

Needing to pay extra for the essentials? No way. Our spa pools includes steps, lockable hardcover, water shock treatment, filters, and congratulations gift.

The four step process that you will love!

Arguably the trickiest part of the journey; choosing your spa pool. Do you want lots of jets? Deep seats? Somewhere to lounge? Our spa pool experts are here to match you with the spa of your dreams.

Once you have placed your order, our team will be in touch to congratulate you and let you know about the next steps. You will be informed every step of the way with shipping updates and timeframes. 

Depending on your local depot, we can offer free or low cost delivery to the depot.

Where to from there? We can offer delivery throughout the North Island to your door or into place. We can also connect you with our recommended shipping partners throughout NZ.

However you choose to celebrate your new thermal best friend is up to you. Gather the family around for an outdoor movie night? Invite a few friends over for a beer? Kick back by yourself because you deserve it? 

The choice is all yours.